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IIT PalakkadGuest HouseIIT Palakkad
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Guidelines

How booking works, and what to expect before and during your stay.

Provisional edition. Sections 7 and 8 are awaiting confirmation by the Guest House Office.

In five steps

How booking works

  1. 01

    Sign in

    With your institute account.

  2. 02

    Request

    The dates of the stay, and each guest.

  3. 03

    Approval

    You hear by email at each step.

  4. 04

    Arrival

    Reception checks you in.

  5. 05

    Departure

    The invoice is settled at reception.

1

Booking a stay

  1. 1.1Rooms are requested online by members of the institute, for themselves or for their guests
  2. 1.2Visitors from outside the institute are booked by the person hosting them
  3. 1.3Check-in must fall within 6 months of the day the request is made
  4. 1.4A single request may cover up to 14 nights
  5. 1.5Every request is reviewed before it is confirmed, and you are told by email at each step
  6. 1.6Rooms are allotted by the Guest House Office once a request is approved
2

Rooms and occupancy

  1. 2.1Double sharing rooms for 2 guests, or 3 with an extra bed
  2. 2.2Maximum 4 people per room, of whom at most 3 may need a bed - infants below 5 years share a guardian's bed.
  3. 2.3A room is full at 3 guests + 1 infant, 2 guests + 2 infants or 1 guest + 3 infants
  4. 2.4Children under 5 share a guardian's bed
  5. 2.5An extra bed is charged as its own line on the invoice
3

Check-in and check-out

  1. 3.1Arrival and departure times are chosen on the request, and the room is held for that period
  2. 3.2A room stays held for 4 hours after the booked check-out, to be made ready
  3. 3.3Guests are checked in at reception on arrival
  4. 3.4Every adult guest carries a photo identity document
  5. 3.5To arrive earlier or stay longer, ask reception
  6. 3.6Room keys are collected from reception and returned there at check-out
4

Meals

  1. 4.1Meals are served at Hamsanandi, at the times below
  2. 4.2Meals are chosen day by day on the request, with the number of vegetarian and non-vegetarian meals
  3. 4.3A meal must be booked before the previous one finishes being served: lunch before breakfast ends, dinner before lunch ends, and the next morning's breakfast before dinner ends.
  4. 4.4The kitchen serves up to 30 people at one meal
Meal serving times
Breakfast7:30 – 9:30 AM
Lunch12:30 – 2:00 PM
Dinner7:30 – 9:00 PM
5

Charges and payment

  1. 5.1Rooms are charged by the night, and never fewer than one
  2. 5.2The tariff includes GST - 18% on rooms and 5% on meals, shown separately on the invoice
  3. 5.3An extra bed and meals served are charged in addition
  4. 5.4Damage or loss is recovered as an additional charge
  5. 5.5The invoice is settled by UPI or account transfer - a personal stay at check-out, an official stay charged to the account named on the request
6

Cancellation

  1. 6.1A request can be cancelled from My Bookings at any time, with a reason
  2. 6.2The Guest House Office confirms the cancellation, and the rooms are released then
  3. 6.3Once a guest has checked in, the stay is ended at reception instead
7

During your stay

To be confirmed
  1. 7.1Only the guests named on the booking may occupy the room
  2. 7.2Smoking, alcohol and intoxicants are not permitted anywhere on the premises
  3. 7.3Quiet hours are 10:00 PM to 6:00 AM
  4. 7.4Visitors are received in the lounge between 8:00 AM and 9:00 PM, and may not stay overnight
  5. 7.5Cooking, heaters, induction stoves and other high-load appliances are not permitted in the rooms
  6. 7.6Pets are not allowed
  7. 7.7Furniture, linen and fittings stay in the room they belong to; nothing is to be fixed to the walls
  8. 7.8Switch off lights, fans and air-conditioning when leaving the room
  9. 7.9The guest house is not responsible for belongings left in rooms
  10. 7.10Rooms are cleaned daily between 9:00 AM and 12:00 noon
  11. 7.11The Guest House Office may end a stay that breaks these rules
8

Safety and help

To be confirmed
  1. 8.1Note the fire exits and extinguishers on your floor when you arrive
  2. 8.2In an emergency, call reception; they will reach the medical centre and campus security
  3. 8.3Carry your booking confirmation and identity document when entering the campus
  4. 8.4Lost property is kept at reception for 30 days
  5. 8.5Report a fault in the room to reception

Questions about these guidelines go to the Guest House Office on +91 491 209 2016 or ghm@iitpkd.ac.in.